There are several types of automation each with its own set of unique challenges. In this paper, I will attempt to outline these categories of automation tasks along with some ways to streamline the process of automating these things.

The Types of Automation

Automation, in IT, can be broken down into one of three types of tasks. Workflow Automation is the process of automating a set of tasks which routinely take up a significant portion of your workday such as taking backups of your systems. Responsive Automation is the process of automating the response to certain environmental conditions like rebooting a machine if CPU usage peaks above 90% for 30 seconds or more. Opportunistic Automation is a technique suited for tasks which fit into either of the other categories with an additional property, it isn't necessarily time-sensitive or critical so it can be done at the most opportune time. Getting to know these types of automation can help you break down the tasks you need to automate and can guide you towards certain tool-sets which might better facilitate your goals.

Workflow Automation

Workflow Automation is what you might think of when someone mentions automation. The premise is pretty simple, you have a process you must follow to complete a task. Manually following this process can become time-consuming, so you decide to automate the whole process in order to get your involvement down to a minimum. There are a number of tools and techniques you may be familiar with if you have tackled this type of automation before.

The most common tool for this type of task is usually a shell script or batch file. A shell script or batch file is great because they can be interpreted by a default installation of your OS. I would however, recommend using the Python programming language for these tasks as it would make it a lot easier to maintain and improve these scripts over time.

Another great tool for these tasks is your OSs scheduler. Linux has cron and Windows has task scheduler, most other Operating Systems have their own take on one of these tools. Their purpose is simple, run a program periodically and they all have their own ways of defining their behavior. It would behoove you to learn how to proficiently use the scheduling tool which ships with your OS.

Responsive Automation

Responsive Automation is what you might think of if some piece of software provides mechanisms to "alert" on certain conditions. Splunk is one piece of software which makes it simple enough to monitor inputs and alert on certain conditions. Sometimes the goal is to simply make one or more person aware of the situation, in this case you might call this type of automation "monitoring". There is, however, another way you might aproach this.

In addition to "alerting" on certain conditions, you can automate the response to certain conditions. This is also possible in Splunk but adds another layer of complexity. I usually tackle this problem in one of two ways, either real-time or periodically. With real-time responsive automation, you usually have a service up and running in the background (maybe using a product like Splunk or maybe with a home-spun service) monitoring for certain conditions in real-time (or close to it). With periodic responsive automation, you usually have a scheduled task which checks conditions periodically and responds when it is run.

I have found Python to be incredibly useful here as well because it is pretty simple to create either a background service or a command line tool to enable either type of responsive automation. It also can stand alone without dependency on any other software.

Oportunistic Automation

With Oportunistic Automation, you have pretty much any other type of automation, but the task is not critical or time-sensitive, so they can be performed oportunistically like at 3 am when nothing else is happening. The main tennant of this type of automation is that it can run and the results don't necessarily need to be known right away. These tasks can offer tons of flexibility and freedom and can apply to many different circumstances.

One example of oportunistic automation I recently tackled was to generate an aggregate report of statistics about the previous day. While real-time monitoring was already in place, I was able to generate a dashboard at 1 am that would be used by many people in the organization throughout the day, but by only running the computationally-intensive report once per day at a low-volume time I was able to free up resorces during peak time to handle the more critical real-time monitoring.

This can be done with just about any automation tool, but for consistencies sake, I would recomend Python once again. This means that Python can be a great fit for just about any automation task as it is incredibly versitile, has a very readable syntax and will integrate into just about any process or workflow you can throw at it.

About Python as an Automation Platform

Python is uniquely qualified to assist with automating tasks. The main benefits of choosing Python are:

  • Lower development and debugging time
  • More readable, maintainable code
  • Batteries included standard library
  • Tons of great 3rd party libraries

Some libraries to look at for automation:

  • paramiko (a native Python implementation of SSHv2 protocol)
  • pywin32 (for interacting with Windows)
  • selenium (for automating web browsers)
  • PyAutoGUI (Controlling keyboard and mouse from Python)
  • Openpyxl (Automate reading/writing Excel spreadsheets)
  • fabric (automate administration tasks)
  • chef (automate provisioning)
  • Pandas (for manipulating tabular data)

There are literally tons more to check out. You can usually get by with just a simple web search for "Python TASK" where TASK is what you are currently trying to do.

Some closing thoughts

Automation has been a part of IT since the beginning, first with C then with bash and now with Python. A lot of research and work has gone into automation and it would behoove anyone to use the tools which make the job easier. With a modest investment of time, you can learn to use Python to effectively automate most if not all of your work away.

As always, Happy Coding! See you next time.

Written on July 12, 2016